Return and Refund Policy for Profession IT’s Online and Offline Computer Training Courses
At Profession IT, we strive to provide high-quality computer training through both online and offline modes. To ensure transparency and build trust, we have established a clear Return and Refund Policy. Please read this policy carefully before enrolling in any of our courses.
1. Refund Eligibility
Refunds are applicable under the following conditions:
- Online Courses:
- If students are dissatisfied with the course, they can request a refund within the first 7 days of enrollment.
- Refund requests must include valid reasons for dissatisfaction, supported by specific feedback.
- Offline Courses:
- Refunds are only applicable if a student withdraws within the first three days of the course start date.
- The refund request and proof of payment must be made in person or via email.
2. Non-refundable Cases
- If the refund request is made after the eligibility period.
- In cases of non-attendance, no refund or compensation will be provided.
- Refunds are not applicable for promotional offers, discounted courses, or trial sessions.
3. Refund Process
- Submit your refund request via email at [email protected] or directly at our office.
- Refunds will be processed within 14 business days after approval.
- The amount will be credited using the original payment method.
4. Course Transfer Policy
- Students unable to continue a course may opt for a course transfer instead of a refund.
- Transfers must be requested within the refund eligibility period and are subject to seat availability.
5. Special Conditions
- A full refund will be issued in case of a course cancellation by Profession IT.
- Refunds may be denied for behavior that violates our terms of service, such as plagiarism or disruptive conduct.
Contact Us
For any inquiries or assistance regarding refunds or course transfers, please contact us:
Email: [email protected]
Website: www.professionit.com
1stFloor, Roni Plaza, Bandar Bazar, Sylhet, Bangladesh
We are committed to delivering an exceptional learning experience and appreciate your understanding of our policies.